Automated valuation instructions

SmartVAL reduces the need to manually instruct valuers and handle workflow updates. A fully integrated system instructs valuers through an automated routing process, allowing your staff to increase handling volumes and concentrate on delivering higher levels of service.

SmartVAL also allows you to contact your entire valuation panel and individual valuers in a single communication, ideal for changes in lending policies or terms and conditions.

Paperless, electronic valuations

Never lose a valuation again. SmartVAL provides a secure electronic platform for valuers and lenders to exchange information, using industry standard XML protocol. Valuations can be received by lenders in data or PDF formats, and are stored online for 24/7 access.

Superior workflow tools

Stop chasing overdue valuations and reduce your settlement timeline with SmartVAL’s suite of work-flow tools. Automated SMS and email notifications provide real-time status reports, and service level agreements are actively enforced to deliver faster valuations.

Full-panel management

smartVAL works seamlessly with your existing valuation panel. With existing agreements with most major valuation companies, many valuers are already part of the SmartVAL system. Other valuers simply register on-line to access SmartVAL.

Streamlined invoice management

SmartVAL streamlines the financial management of valuation requests. A single invoice is created for all your valuations within a set period, regardless of how many valuers were used or the number of valuations ordered. SmartVAL takes the pain out of the payment process by handling the paperwork for you.

Standardised paperwork

The days of multiple formats and report variances are over. SmartVAL produces standardised forms and printable reports for all work initiated through the system, regardless of recipient or actioning valuation firm. All requests, valuation and billing reports conform across the board. 

Comprehensive business options

smartVAL offers a comprehensive suite of services. smartVAL allows your business to upload your approved valuation panel, allocate jobs according to location, or rank your preferred valuers. Set payment rates and more within an automated, flexible framework that you control.

Instantly available information

Check the status of a valuation at any time. Immediately see the valuation stage, current owner, last contact and last communication. Clear steps, predetermined deadlines and responsibilities ensure that there is no confusion or mismanagement of valuations.

Superior reporting services

SmartVAL organises and reports data with exceptional ease. Able to display, analyse and report on an extensive range of parameters, SmartVAL provides management with tangible business data. From turnaround times, split by valuation firm and percentage, to outstanding job reports, SmartVAL provides the insight to fully assess the efficiency of your valuer panel.

Exceptional data security

An on-line system, SmartVAL is hosted by Stargate Technologies, a leader in financial services I.T. Using multi-million dollar infrastructure, the security and stability of the system and your data is assured. Password protection, 128 bit encryption and multiple firewalls provide the very best in data security, combined with daily back-up, disaster recovery and offsite storage by an independent security firm.

Simplified administration

Automatically updated at each stage of the process, from request through to payment, SmartVAL controls administration. With automated email and SMS reminders if service level dates are exceeded, SmartVAL reduces the need for staff to manually review and maintain valuation requests.

Built in efficiencies

Request, receive and manage valuations faster than ever before. SmartVAL shortens lead times by reducing administration, increasing accuracy, improving transparency and streamlining workflow. The end result is faster approvals and increased efficiency.

Controlled system access

SmartVAL protects your business through managed and integrated user permissions. From data-entry to valuation signing privileges, SmartVAL allows you to allocate user levels according to job responsibilities.

Intuitive user controls

SmartVAL has been designed with ease of use in mind. With a clear and legible page structure, data entry is highly intuitive, ensuring that administration teams can quickly master the system.

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smartVAL - Automated Valuation Management (2.4MB)