Customer focused system
Symmetry treats your customer, not mortgage products, as the number one priority. Symmetry arranges information according to client details, allowing you to pinpoint opportunities and increase revenue by using integrated marketing campaigns and powerful CRM tools.

Service second to none
Stargate maintains a full time service desk to handle any customer queries. With backgrounds in lending, mortgage insurance, origination and broking, Stargate staff can be relied upon to respond to issues and questions quickly and clearly. Stargate also offer training programs to help you maximise the benefits of Symmetry.

On-line customer support
Keeping customers informed of their loan status can be time consuming and difficult, particularly as loan volumes increase. Symmetry enables your originators to quickly and easily access their accounts on-line and monitor their own applications.

Automated commission tracking & exception reporting
Delight your business introducers with accurate and timely commission payments. Symmetry simplifies commission payments by calculating and distributing statements to your referral network faster than ever before. Automated exception reporting ensures you receive the correct amount from lenders and prevents overpaying your referrers.

A valuable database solution
Leverage your growing customer network with Symmetry’s powerful database functionality. Identify additional selling opportunities and generate extra value from detailed client information. Data mine customer information to increase the worth of your business.

Integrated with business partners
Symmetry is an integrated origination system, built using the latest .XML technology and maintaining LIXI compliance. Symmetry streamlines access to major lenders, mortgage insurers and credit reporting bureaus. Stargate systems have so far processed over $20 billion in loans in the Australian mortgage market.

Detailed management functionality
Producing accurate, up-to-date company information has never been easier. Access a range of management reports using the Executive Dashboard, referencing your key performance indicators. Identify outstanding fees, projected cash flows, introducer and lender rankings, overdue loan actions and more.

Symmetry also allows managers to seamlessly administer workflows across branch offices, franchises, mobile sales teams, call centres and brokers.

SMS Notification
Not only does Symmetry effortlessly track loan application processing, it can deliver automated SMS messages to your introducers. Keeping your network up-to-date and informed becomes a systemised part of your process.