Training

Training

Get the most out of Symmetry with tailored training options

For many companies, IT solutions represent a significant investment in both time and money. Training is crucial to fully leveraging this investment.

By ensuring that staff are coached and equipped to use program functions quickly and efficiently, businesses can extract maximum value from new and existing systems.

If you need to learn the basics, or need help with advanced functionality, if you have new staff on board, if you use only parts of Symmetry, or have not received training for over 6 months, our specialised training is the best way to get the most from Symmetry.

Key Features

  • National coverage
  • Qualified instructors
  • Extensive curriculum
  • On-site tuition available
  • Remote, Online access available
  • Weekly sessions
  • Exceptional value
  • Group or single lessons
  • Customisable content
  • State-of-the-art training centre
  • Support documents provided


Register today!

To discuss your training needs or to book a training session, contact us today!
 training@stargategroup.com.au
 1300 723 613

Free Symmetry training for new clients!

Symmetry Lite

Symmetry Lite offers two hours of free training to new users. Accessed remotely through an online demonstration, qualified training staff guide new users through Symmetry, explaining key functionality and addressing any questions that arise.

Symmetry Professional

For companies with more than ten users, Stargate Group will host a free half-day training course, anywhere in Australia. Combining set course work with an ‘open forum’ component, attendance based learning fast tracks employees to get the best from Symmetry.

Symmetry Enterprise

For companies with more than thirty users, Stargate Group offer a full day training session anywhere in Australia. Covering a wide range of topics, the full day session is carefully weighted to maximise learning. Complete with supporting documents, this extensive training program will equip staff with the skills to be immediately effective.

Training Programs

Stargate Group offers a range of training programs to match your needs. From regularly scheduled online tutorials, to customised, face-to-face training session any where in Australia, Stargate Group can help you get the most out of Symmetry

WebEx Training
Remote, Online access to training is a cinch with WebEx sessions. All that is required is a broadband connected PC and a phone. Held every three weeks, WebEx training is pitched at two groups, Administration staff and Brokers. Simply select the program that suits.

Onsite Training
Held at Stargate’s state-of-the-art training centre in Melbourne, or at a location of your choice right across Australia, on site training offers the advantage of face-to-face tuition, complete with hard copy training support documents.

Customised training courses
Need something specific to your business needs? If there are particular areas you would like training to cover, Stargate can work with you to ensure that the curriculum matches your requirements. From one-on-one sessions to targeted class room based sessions, training can be tailored to meet the needs of beginners or advanced users. Choose from online or onsite options.

Train the trainer
Stargate also offer one-on-one coaching to train a designated ‘key user’ within your staff. Nominating a key user can be an effective change management tool when implementing new systems. At the course end, the selected person will be capable of answering frequently asked questions and act as a knowledge resource within your company.

Pricing

Course 

Introductory training:  $330 per session (see below)
WebEx module sessions:  $165 per session (see below)
Onsite training:  $165 per hour plus associated travel costs
Customised training:  $165 per hour
Train the trainer: $165 per hour
     

All prices exclude GST

WebEx Training Modules

Course Content Price  Timing
Admin User Introduction Leads, Customers & Loans, Marketing, System & $330 On demand
  User Administration.  
Broker User Introduction Leads, Customers & Loans, Marketing & Sales Tools. $330 On demand
Leads Module  Logging In, My Day Page, Leads, Serviceability, $165 On demand
   Product Search, Diary & Microsoft Outlook synchronisation.  
Customers & Loans Module Customer Accounts, Loan Accounts, & Electronic Submission. $165 On demand
     
Workflow, Reporting &  Workflow, Reporting, Critical Events, Marketing, & Calculators. $165 On demand
Marketing Module    
System & User Admin Module Documents, Local Lenders, My Day News, Assigning Valuers,  $165 On demand
  Permissions & Passwords, System Admin tasks.  
Commissions Training Module
Recording & preparing upfront & trail commission payments  $165  On demand
  & RCTI generation to Introducers.  
Offline Training Module
Using the Symmetry Offline program, including logging in,  $165 On demand
  using Leads functionality & synchronisation.